Video: https://vimeo.com/16991128 I love the idea of Kiva and have just made my 170th loan. If you'd like to start doing the same you Kiva is giving away free loans for people to try out the service.To sign up to Kiva, click here To View More >>

Early last year I had three things on my mind. I was researching the possible use of Amazon AWS for a project we were working on; I was watching the events at the Auckland Startup Weekend wishing I was there; and finally I was preparing for a presentation I was due to give at the College of Business at Massey University. It was a holiday weekend, so much to Sonya's dismay, I wondered if I could run my own Start Weekend. The question I asked myself was "Could I launch an internet business in one weekend, in the process write all the code, learn AWS including EC2, Route53, To View More >>

I've been so excited by this story since yesterday I just had to share. Yesterday Danny told me that one of our developers, Simon, had launched a game on the iTunes app store. I was interested but to be honest, at least initially, more polite than excited. That was until Simon introduced me to "Nutty Bugs", and then I was blown away. I am not easily impressed, but it's not an overstatement to say that I was stunned. Stunned, not just because I had no idea about the project, but because what they have created is so complete and professional. In six months they have not only developed a game, they've To View More >>

Why oh why do people find providing good customer service so hard? I guess probably for the same reason so many people struggle with relationships, that is that they co-exist, rather than truly throw themselves into the situation in the effort to find a real connection. Don't get me wrong, I don't believe that the customer is always right, they often aren't but in that moment they do deserve to feel significant and cared for... Often that just takes a little empathy and a smile. Why is it that when people talk about great business they can rattle of a list of companies specializing in various To View More >>

Over the last 6 months or so I've been to France, UK (twice), Australia (3 times), Netherlands, Germany, Switzerland, USA (3 times), and if you are based in New Zealand like me that's a lot of flying. For a lot of people that sounds glamorous, and on occasion it can be, but seriously, the inside of a hotel room in Paris isn't much different from one in Las Vegas and if you don't get out of it you could be anywhere. I've just got back from a course in San Antonio (Texas) and by the time I left I felt like a caged rat. In 8 days I only got outside my hotel 4 times, and that was to cross the road To View More >>